New customers must apply for a wholesale account and supply a copy of their resale certificae. Purchase orders can be placed online once your account is verified. Log in to your account at any time to check availability, pricing, order history, and to place new orders.
Purchase Orders can also be emailed to firstname.lastname@example.org and must include full item number with description, quantity in multiples according to our prepacks, price, and in a format that allows us to digitally copy and paste.
Ordering online will ensure all these requirements are met. Orders that need to be hand-keyed will incur a $10 processing fee.
Minimum order is $500 for new customers and $250 for reorders.
Orders under $250 will incur a $10 handling fee.
New customers are required to pay by credit card.
Terms can be established after the first shipment by supplying credit references.
If terms are not met, a 5% interest charge will be applied every 30 days.
We accept Visa, MasterCard and American Express.
A $10 handling fee will be added to dropship order invoices.
All customers are required to adhere to our MSRP. Any advertised price lower than our MSRP is a violation of our MAP policy.
DAMAGES or DEFECTS
Credit Memos will be issued for items reported damaged or defective within 30 days. Credit will be applied to your account. Send photos to email@example.com with item and order information. A new Purchase Order is required for any replacement items needed.
Returns must be approved by emailing firstname.lastname@example.org within 30 days of receipt. 15% re-stocking fee applies. Returns must be shipped back to our warehouse: Skipper Logistics c/o Pillivuyt USA, 753 Winer Industrial Way - Dock 18, Lawrenceville, Georgia 30046.