Shipping Policy

All orders ship from our US warehouse in Atlanta, Georgia.

Please allow 3-4 business days for processing + preparing your order, and 2-4 days transit time depending on your location.

Standard shipping rates start at $16 and are scaled based on the value of your order. Most orders ship UPS Ground.

Free standard shipping is available on orders $250+ delivered within the US starting January 16, 2023. Use code FREESHIP at checkout. Discount may not be available to combine with other offers. Sorry, if code is not used at checkout, the discount cannot be retroactively applied.

Expedited shipping can be accommodated by emailing hello@pillivuytshop.com or calling 952-474-4016 before placing your order. Expedited shipping incurs an additional fee regardless of the size of the order. 

Shipping to Canada

IMPORTANT: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import fees are charged once the parcel reaches its destination country. You may be contacted by the carrier and these charges must be paid by the recipient of the parcel.

Most orders to Canada ship via US Postal Service with final delivery by Canada Post. Please allow up to 14 days for customs clearance and final delivery. Canada Post will attempt delivery one time. If they are unable to deliver your package, it will be held at your local post office for pick up for approximately 10 days. Details on your shipment can be obtained by entering your tracking number on Canada Post's website.

Please Recycle

We do our best to ensure that your porcelain arrives in perfect condition. Cardboard and brown paper can be put in your curbside recycling bins. Bubble wrap and foam sheeting can be dropped off at national retail stores that have plastic bag recycling programs such as Target and Walmart. Look for the plastic bag recycling bins near the front of the store.